/6 Instructor-Led Training Activities To Add To Your Customer Service Course

6 Instructor-Led Training Activities To Add To Your Customer Service Course


Consumers look for companies that deliver the best CX. Their staff is knowledgeable and knows how to handle complaints with decorum. Which ILT activities will benefit your customer service team?

This post was first published on eLearning Industry.

Read more: elearningindustry.com

Original Source

I am a philosopher and my interest is in the many diversified cultures of mankind. In my writing I try to understand what insights mankind needs to learn in order to control climate change, to create a new paradigm for global decision making and to benefit from the opportunities of the Digital Age. I hope this site will offer insights to share. Thanks and have a very good day on our common and only planet!