Apple gives third-party repair shops more access to authorized parts
Apple has been a bit of a mixed bag when it comes to iPhones and independent repair shops. Earlier this month, we discovered that people are running into problems with third-party iPhone XR, iPhone XS, and iPhone XS Max repairs due to a particular chip on the battery. And repair specialists like iFixit have repeatedly called Cupertino’s design decisions “user-hostile.” But on Thursday, Apple announced a new independent repair program for out-of-warranty iPhones.
“To better meet our customers’ needs, we’re making it easier for independent providers across the US to tap into the same resources as our Apple Authorized Service Provider network,” said Jeff Williams, Apple’s chief operating officer in a press release. “When a repair is needed, a customer should have confidence the repair is done right. We believe the safest and most reliable repair is one handled by a trained technician using genuine parts that have been properly engineered and rigorously tested.”
Independent repair shops can apply to Apple to join the program for free, although there are certain requirements like requiring Apple certifications for technicians. (Apple says the certification process is also free.) Once accepted to the program, repair shops will have access to genuine Apple parts and tools, training, diagnostics, and other resources. Additionally, these third-party repair shops will have access to those parts and resources at the same price as authorized Apple repair shops. Apple says that over the past year it piloted the program successfully with 20 businesses in North America, Asia, and Europe.
The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
The technical storage or access that is used exclusively for statistical purposes.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.